Frequently Asked Questions

Every new vehicle comes from the manufacturer with a factory warranty.
This type of warranty states that the manufacturer will repair or replace any non-wear & tear part of the vehicle in the event of a mechanical malfunction for a limited period or limited number of kilometers.
Once the manufacturer warranty expires, you have nothing to help you with the potentially expensive vehicle repair costs. Hence, Autopair Warranty can help contribute to these costs when the manufacturer no longer can.

Traditionally extended warranties and/or 3rd party warranties have been available to you for purchase predominately from automotive dealerships for upsurd amounts for money. These warranties, once purchased, then require you to repair your vehicle at a pre-authorized mechanical repair shop at the time of a claim.

Autopair Warranty eliminates all the hassle. You buy directly from us, at the dealership cost, and cut out the middlemen. Not only do you save thousands but Autopair will allow you to repair your vehicle at any licensed mechanic shop of your choice for an approved claim.

With Autopair Warranty you can defer your warranty’s start date up to 12 months. This means you can get coverage to start the moment your manufacturer warranty ends. Because you are purchasing warranty for a currently covered vehicle, you are eliminating any wait periods before Autopair Warranty takes effect.

Dealer warranties often give reduced benefits and very little coverage amount limits. Read the small print carefully. You could always purchase Autopair Warranty and defer it for 3 months.

Simple, Autopair Warranty is transferable. Just give us a call or send us an email and we’ll be happy to transfer the coverage to the new owner of you vehicle.

Please refer to our Claims page. Follow the steps and use our submission portal! Feel free to contact us if you have any further questions.

We can’t speak to other companies and how they do business. What we can assure you is that we are cutting out the middle-man by offering you coverage at the dealer’s cost. Our customers’ satisfaction is our secret sauce. If it is a listed component, it is a covered repair. That’s Autopair Warranty’s promise.

The owner of the vehicle may request a refund within ten (10) days following the purchase of this warranty contract. However. the owner must not have submitted a claim during this period. The refund will be paid by Autopair Warranty in full less a $99 administration & processing fee. Post ten (10) days following the purchase of this warranty contract is non-cancellable and non-refundable.

The number of claims is unlimited, but Autopair Warranty undertakes to pay only the lesser of the following sums: Up to the sum of three thousand dollars (CA $3,000) per claim if the STANDARD Protection Plan was purchased or six thousand dollars (CA $6,000) per claim if the WORKS Protection Plan was selected, taxes included. for a total maximum of the acquisition cost of the vehicle including taxes. The acquisition cost is provided by the Canadian Black Book under the “Clean section” at the time of said repair visit.

The coverage arising from this Warranty will come into force on the 31st day following the purchase of a Warranty Contract and the covered vehicle listed has driven 1,500 km in excess of the kilometers listed on the Warranty Contract. No claim relating to any event that occurred prior to the Warranty Contract coming into force will be accepted.

To keep your warranty valid you are required to have an oil and oil filter change with all fluids checked/topped-up at every 6 months or 12,000 KM interval, whichever comes first. Maintaining proper oil and filter changes with proper fluid levels will help keep your vehicle safe and reliable. This will also protect your vehicle against avoidable and inconvenienced breakdowns.

No inspection required at the time of purchase of any plan, however, in the event of a claim an inspection will be required by a licensed mechanic in order to diagnose a potential repair.